Terms and conditions

Best Available Rate

  • A valid credit card or online payment is required for reservation guarantee
  • Reservation guaranteed with credit card, the first night of the stay will be per-authorized (Read more on pre-authorization)
  • Reservation is only confirmed when hotel can pre-authorize the credit card
  • Free cancellation if cancelled 48 hours prior to the arrival date
  • Countdown of the arrival date starts at 00.00 AM (CET)
  • In case of No-Show and late cancellation, cost of the first night stay will be charged
  • Free modification 48 hours prior to the arrival date

 

Prepay & Save Rate/Hot Deal/Non-Refundable

  • Online payment is required
  • Amendment on reservation is not permitted
  • No refund on cancellation

 

About pre-authorization

Hotel reserves rights to pre-authorize credit card when a credit card is used as a reservation guarantee. Pre-authorization is not a charge; it is a temporary hold. This means hotel will check if the card is active and if there is enough balance to cover at least the first night cost. After a certain period, the pre-authorization hold is released. This varies on countries and card issuer. Please contact your bank for an advice on handling this.

 

No-show Policy

  • For standard rate reservation, the full amount of the first night will be charged and the reservation is no longer valid.
  • For Hot-Deal/Non-Refundable/Prepay & Save rate, if no communication is conducted of guest(s) arriving later than the actual arrival date, hotel is not obliged to keep the room on hold. However, if guest(s) still shows up, hotel will still try its best to accommodate in the hotel or finding a suitable accommodation. Guest may have to pay the cost difference. This service is subject to availability and it is not guaranteed.

 

Child Policy

Child up to 2 years old stays free sharing existing bed with parents

 

Group Reservation (5 rooms or more)

In a single reservation when 5 or more than 5 rooms are booked, it is considered as a group reservation. In this case hotel may ask for a pre-payment as a guarantee of the reservation, acceptable only by bank transfer. Credit card is not accepted for pre-payment. Hotel will be in contact with the booker/guest to follow the procedure. Please note that a group reservation is not confirmed till hotel receives the pre-payment.

 

In House Terms & Conditions

  • You are staying in a NON-SMOKING and DRUG FREE hotel.
  • Smoking (cigarettes, vaping, E-cigarettes) and use of recreational drugs (soft drugs, hard drugs, nitrous oxide) in the building and its surroundings is strictly forbidden. Failure to comply with this rule will result in a direct fine of € 175 and immediate removal from the hotel.
  • Shielding and/or damaging of smoke detectors and any other fire protection installations or causing serious safety issues in any other way will result in a direct fine in the amount of € 250 and immediate removal from the hotel.
  • It is not allowed to engage in commercial (sexual) activities in the hotel.
  • Maximum number of persons per room apply.
  • Persons 18 years and younger are not allowed to stay in the hotel without parental supervision present on location.
  • External visitors are not allowed after 11:00pm or to stay overnight and all visitors must report at reception at all times and register with ID.
  • Photography and video recording of staff members is not permitted.
  • Staff safety instructions must be followed at all times.
  • Staff is entitled to make additional decisions and to immediately remove anyone who does not follow the rules from the hotel.
  • Guests are responsible for leaving the room in the same condition as it was found at check in. Damages or loss of an item found after your departure will be charged to your card.
  • The uniform conditions of the Hotel Industry filed at the office of the court in The Hague are applicable to all reservations and services. Safety deposit boxes are available free of charge in all guest rooms. The hotel will not be responsible for loss of valuables from the guest rooms.
  • You must leave the room no later than check-out time.
  • Floors can be slippery.
  • Pets are not allowed in the rooms, facilities and on the premises.
  • By signing the registration form you agree to all policies and regulations and understand that by providing the guest information, you authorize the hotel and its affiliated and subsidiary companies- to collect, process and my information for lawful, administrative and hotels business related purposes. To store my guest information and transmit information to various locations throughout the world, either directly or through its third party vendors, whether within country of residence, the Netherlands, or elsewhere.

 

WinnRewards Loyalty Program

Hotel Notting Hill Amsterdam is a partner hotel of WinnRewards loyalty program. By making reservation at Hotel Notting Hill Amsterdam and accepting Term & Conditions of Hotel Notting Hill Amsterdam, you also accept the Terms & Condition of WinnRewards loyalty program. If you are not yet a member of WinnRewards, you will be signed in as member of WinnRewards loyalty program upon confirmed reservation. More on WinnRewards Terms & Conditions

 

Taxes

All prices are including VAT. A 7% city tax is applicable on room price. From 1st January 2020 an additional city tax of €3 per person applies per room per night.